what are FAQ's?
Frequently Asked Questions are a set of common questions and their corresponding answers on a specific topic. FAQs help you quickly find answers without needing to contact us.
what materials are your tees made from?
our premium t-shirts are made from 100% organic cotton, ensuring a soft, breathable, and durable fabric. some designs may include a blend of materials such as polyester for added stretch and comfort.
how should i care for my premium t-shirt?
for best results, we recommend washing your t-shirt in cold water with like colors, using a gentle cycle. tumble dry on low or hang dry to preserve the quality of the fabric and print.
how long will it take to receive my order?
orders are typically processed within 3-5 business days. standard shipping usually takes 2-3 business days so as all are pre-order items we estimate 7-10 days until delivery to you.
do you ship internationally?
yes, we offer international shipping to many countries. shipping times and rates vary depending on the destination. please refer to our shipping policy for more details.
how can i contact customer service?
you can reach our customer service team via email at support@greasymonkey.co.uk. our team is available monday through friday from 9 am to 5 pm.
what is your return policy?
we offer a 30-day return policy for unworn and unwashed tees. if you are not completely satisfied with your purchase, you can return it for a full refund or exchange. please visit our returns page for more information.
do you have a physical store location?
currently, we are an online-only store. however, we occasionally participate in pop-up events and markets. follow us on social media for announcements on upcoming events.
Why only pre-orders
There’s lots of reasons, read about why we only offer pre-ordering here.
What is handmade?
apart from the actual raw materials we make/print everything, even our tags are handmade!
do you offer custom designs or personalisation?
currently, we do not offer a custom designs or personalisation. however, we are working on launching a customisation option. stay tuned for updates!
how can i place an order?
you can place an order directly on our website. simply select your desired tee, choose the size and color, and add it to your cart. follow the checkout process to complete your purchase.
what is your return policy?
we offer a 30-day return policy for unworn and unwashed tees. if you are not completely satisfied with your purchase, you can return it for a full refund or exchange. please visit our returns page for more information.
how do i initiate a return or exchange?
to initiate a return or exchange, please contact us on returns@greasymonkey.co.uk with your order number and the reason for the return.
can i cancel or change my order after it has been placed?
if you need to cancel or make changes to your order, please contact us as soon as possible. once an order has been processed, we may not be able to make modifications, but we will do our best to accommodate your request.
are your t-shirts ethically produced?
yes, all our t-shirts are ethically produced. we work with suppliers who adhere to fair labor practices and environmental sustainability standards.
are your t-shirts true to size?
yes, our t-shirts are designed to be true to size. please refer to our sizing chart on the product page for detailed measurements to ensure the best fit.
what payment methods do you accept?
we accept all major credit cards (visa, mastercard, american express) via our paypal merchant account
